EECE 571W: Readings

Week 1: CSCW: Introduction and History

Readings and Notes:

• Thursday Sep 4:
  
• Palmer, James and Field, Ann (1994) Computer-Supported Collaborative Work. IEEE Computer, May 1994, pp. 15-17.
• Vannevar Bush, "As We May Think", Atlantic Monthly, July 1945.
• Engelbart, Douglas C., and English, William K., A research center for augmenting human intellect, Fall Joint Computer Conference, Volume 33, Part 1, 1968, pp. 395-410.
• Engelbart, Douglas C., Watson, Richard W., and Norton, James C., The Augmented Knowledge Workshop, paper presented at the National Computer Conference in New York City, June 1973.
• Engelbart, Douglas C. "The Mother of All Demos" Multimedia Page
  

Week 2: Social Perspectives on Groupware

Readings and Notes (PDF):

• Tuesday Sep 9
• Notes: Grudin, Jonathan (1994) Computer-Supported Cooperative Work: History and Focus. IEEE Computer, May 1994, pp. 19-26.
• Grudin, Jonathan (1994) Groupware and Social Dynamics: Eight Challenges for Developers. Communications of the ACM  37 (1), pp. 92-105. 
• Thursday Sep 11:
  
• Ackerman, M. (2000). Social requirements and technical feasibility. Human Computer Interaction, 15, 170-203.
• Wellman, B. Salaff, J. Dimitrova, D., Garton, L. , Gulia, M. and Haythornthwaite, C. (1996). Computer networks as social networks: Collaborative work, telework, and virtual community. Annual Review of Sociology, 22, 213-238.

Week 3: Groups and Teamwork

• Tuesday Sep 16
• McKenna, K. Y. & Green, A. S. (2002). Virtual group dynamics. Group Dynamics: Theory, Research, and Practice. 6(1), 116–127.
• Kraut, R. (2003). Applying social psychological theory to the problems of group work. In J. Carroll (Ed.), HCI Models, Theories and Frameworks: Toward a Multi-Disciplinary Science.
  
• Thursday Sep 18
• Suchman, Lucy A. (1983) Office Procedure as Practical Action: Models of Work and System Design. ACM Transactions on Office Information Systems 1 (4), pp. 320-328. (Maryam)
  
• Finholt, Tom and Lee S. Sproull (1990) Electronic Groups at Work. Organization Science 1 (1), pp. 41-64. (Nelson)
  
• McGrath, Joseph E. (1984) Typology of Tasks (excerpt) from Groups: Interaction and Performance. Prentice-Hall, pp. 60-66. Reprinted in Readings in Groupware and Computer-Supported Cooperative Work: Assisting Human-Human Collaboration, R. M. Baecker ed. (On reserve in CICSR Reading Room)
• McGrath, Joseph E. (1991) Time, Interaction, and Performance (TIP): A Theory of Groups. Small Group Research 22 (2), pp. 147-174. Reprinted in Readings in Groupware and Computer-Supported Cooperative Work: Assisting Human-Human Collaboration, R. M. Baecker ed. (On reserve in CICSR Reading Room)

Week 4: Virtual Teams

• Tuesday Sep 23
  
• WikiPage: Kiesler, S. and J. Cummings (2002). What do we know about proximity and distance in work groups? A legacy of research. In P. Hinds & S. Kiesler (Eds.), Distributed Work. Cambridge, MA, MIT Press.
• WikiPage: Cramton, C. D. (2001). The mutual knowledge problem and its consequences for dispersed collaboration. Organization Science Special Issue, 12(3), 346-371.
• Thursday Sep 25
  
• WikiPage. Grinter, R., Herbsleb, J & Perry, D. (2002). The geography of coordination: Dealing with distance in R&D work. In P. Hinds & S. Kiesler (Eds.), Distributed Work. P. Hinds, & Kiesler, S. Cambridge, MA, MIT Press.
• WikiPage. Nardi, B. and Whittaker, S. (2002). The role of face-to-face communication in distributed work. In Hinds, P. and Kiesler, S, (Eds.), Distributed work, 83-112. Cambridge, MA, MIT Press. (Meghan)
  
• WikiPage. O'Leary, M., Orlikowski, W., & Yates, J. (2002). Distributed work over the centuries: Trust and control in the hudson's Bay Company, 1670-1826. In P. Hinds & S. Kiesler (Eds.), Distributed Work. Cambridge Ma: MIT Press (Luca)
  

Week 5: Computer-Mediated Communication: EMail

• Tuesday Sep 30
  
• Whittaker, S. (in press). Theories and Methods in Mediated Communication. In Graesser, A. (Ed.) The Handbook of Discourse Processes. MIT Press.

• Thursday Oct 2
  
• Romm & Pliskin (1999) The Office Tyrant – Social Control Through e-mail. Information, Technology & People. (Kaye)
  
• Whittaker, S. and Sidner, C. (1996). Email overload: exploring personal information management of email. In Proceedings of CHI'96 Conference on Computer Human Interaction, NY: ACM Press, 276-283. (Nelson)
  
• Berghel, Hal (1997) EMail: The Good, the Bad and the Ugly. Communications of the ACM, 40(4) April 1997.

Week 6: Videoconferencing and Instant Messaging

• Tuesday Oct 7: Video and Teleconferencing
  
• Fussell, S. R., Kraut, and Siegel, J. (2000). Coordination of Communication: Effects of Shared Visual Context on Collaborative Work. Proceedings of the Conference on Computer Supported Cooperative Work, New York: ACM.
• Egido, Carmen (1988) Videoconferencing as a Technology to Support Group Work: A Review of its Failure. In Proceedings of the 1988 ACM Conference on Computer-Supported Cooperative Work (CSCW’88). pp. 13-24.
• Isaacs, E.A. & Tang, J.C. (1993). What Video Can and Can't Do for Collaboration: A Case Study, Proceedings ACM Multimedia Anaheim, CA: ACM, 199-206.
• Thursday Oct 9: Instant Messaging
  
• Erickson, Thomas, David N. Smith, Wendy A. Kellogg, Mark Laff, John T. Richards, and Erin Bradner (1999) Socially Translucent Systems: Social Proxies, Persistent Conversation, and the Design of “Babble”. In Proceedings of the 1999 ACM Conference on Human Factors in Computing Systems (CHI’99). pp. 72-79.
• Herbsleb, James D., David L. Atkins, David G. Boyer, Mark Handel and Thomas A. Finholt (2002) I Think, therefore IM: Introducing Instant Messaging and Chat in the Workplace. In Proceedings of the 2002 ACM Conference on Human Factors in Computing Systems (CHI’02). pp. 171-178. (Jason)
  
• Isaacs, E., Walendowski, A., Whittaker, S., Schiano, D., and Kamm, C. (in press). The Character, Functions, and Styles of Instant Messaging in the Workplace. To appear in Proceedings of Conference on Computer Supported Cooperative Work. New York: ACM Press (Parthe)
  
• Nardi, B., Whittaker, S., and Bradner, E. (2000) Interaction and outeraction: instant messaging in action. Proceedings of the 2000 ACM Conference on CSCW, Philadelphia PA, pp. 79-88.

Week 7: Personal History and Weblogs

• Tuesday Oct 14
  
• Wexelblat, Alan, and Pattie Maes (1999) Footprints: History-Rich Tools for Information Foraging. In Proceedings of the 1999 ACM Conference on Human Factors in Computing Systems (CHI’99). pp. 270-277.
• Freeman, Eric and Gelernter, David (1996) Lifestreams: A Storage Model for Personal Data SIGMOD Record 25(1)
• Thursday Oct 16
  
• Walker, Jill and Mortensen, Torrill (2002) Blogging Thoughts: Personal Publication as an Online Research Tool in Andrew Morrison, Researching ICTs in Context. Intermedia Report, 3/2002, Oslo. (Cecily)
  
• Walker, Jill (2002) Links and Power: The Political Economy of Linking on the Web. Proceedings of the 13th Conference on Hypertext and Hypermedia, College Park, Maryland
• Moulthrop, Stuart et al (2002) Self-assembling Hypertext, Weblogs and Wikis. Proceedings of the 13th Conference on Hypertext and Hypermedia, College Park, Maryland
• Rittenbruch et. al. Making Sense of "Syndicated Collaboration" (Cristian)
  

Week 8: Knowledge Management

• Tuesday Oct 21: Knowledge Management
  
• Malone, T. W., Grant, K.R., Turbak, F., Brobst, S, & Cohen., M.(1987). Intelligent information-sharing systems. Communications of the ACM, 30 (5). 390-402.
• Marwick (2001). Knowledge management technology. IBM Systems Journal.
• Argote, L., (2001). Organizational Memory. Groups at work: Advances in theory and research. M. Turner. New York, Erlbaum.
• Abbott, K., & Sarin, S. (1994). Experiences with workflow management: Issues for the next generation. CSCW'94, Chapel Hill, USA.
• Thursday Oct 23: Organizational Memory & Workflow
  
• Berlin, Jeffries, O’Day, Paepcke & Wharton (1993). Where Did You Put It? Issues in the Design and use of a Group Memory. Proceedings of the 1993 ACM Conference on Human Factors in Computing Systems. (Meghan)
  
• Dourish, Holmes, MacLean, Marqvardsen & Zbyslaw (1996). Freeflow: Mediating Between Representation and Action in Workflow Systems. Proceedings of the 1996 ACM Conference on Computer-Supported Cooperative Work (CSCW’96).
• Lonchamp, Jacques (2002) Collaboration Flow Management: a New Paradigm for Virtual Team Support DEXA 2002, Aix-en-Provence, LNCS 2453, 2002. (Vanesa)
• Additional Reading
• Lambe, Patrick. Knowledge and Tragedy. from www.greenchameleon.com
  
• Yap & Bjorn-Andersen (1998). Energizing the nexus of corporate knowledge: a portal toward the virtual organization. Proceedings of the 1998 ACM International Conference on Information Systems (SIGMIS’98).

Week 9: The Semantic Web

• Tuesday Oct 28: Semantic Web
• Berners-Lee, Tim, Hendler, James and Lassila, Ora "The Semantic Web", Scientific American, May 2001.
• Swartz, Aaron (2001) The Semantic Web in Breadth.
  
• Palmer, Sean B. (2001). The Semantic Web: An Introduction.
  
• Fensel, D. et al (2000) "OIL in a Nutshell", Proceedings of the European Knowledge Acquisition conference (EKAW-2000), Dieng et al. (eds.)
• Thursday Oct 30
• Kamei, Koji et. al (2003) An Agent Framework for Inter-Personal Information Sharing with an RDF-based Repository. Proceedings of ISWC 2003, Springer-Verlag pp. 438-452.
• Yang Li, Simon Thompson, et.al. (2003) Beyond Ontology Construction; Ontology Services as Online Knowledge Sharing Communities. Proceedings of ISWC 2003, Springer-Verlag pp. 469-483.
• Luke McDowell et. al. (2003) Mangrove: Enticing Ordinary People onto the Semantic Web via Instant Gratification. Proceedings of ISWC 2003, Springer-Verlag pp. 754-770. (Maryam)
  
• York Sure et.al. (2002) OntoEdit: Collaborative Ontology Development for the Semantic Web. Proceedings of ISWC 2002, Springer-Verlag p. 221. (Vanesa)
  
• Additional Readings
• McBride, Brian (2002) Four Steps Towards the Widespread Adoption of a Semantic Web. Proceedings of ISWC 2002, Springer-Verlag p. 419.
• Gangmin Li et.al. (2002) ClaiMaker: Weaving a Semantic Web of Research Papers. Proceedings of ISWC 2002, Springer-Verlag p. 436.
• Jeen Broekstra et.al. (2002) Sesame: A Generic Architecture for Storing and Querying RDF and RDF Schema. Proceedings of ISWC 2002, Springer-Verlag p. 54.
• Martin Dzbor, John Domingue and Enrico Motta (2003) Magpie – Towards a Semantic Web Browser. Proceedings of ISWC 2003, Springer-Verlag pp. 690-705

Week 10: Digital Libraries

• Tuesday Nov 4
• Gary Marchionini. Digital Library Research and Development. In the Encyclopedia of Library and Information Science, Dekker.
  
• David M. Levy and Catherine C. Marshall (1995) Going digital: a look at assumptions underlying digital libraries. Communications of the ACM 38(4), April 1995, pp. 77-84.
• Alexa T. McCray and Marie E. Gallagher (2001) Principles for digital library development. Communications of the ACM Volume 44 , Issue 5 (May 2001).
• Thursday Nov 6
  
• Clifford Lynch (2002) Digital Collections, Digital Libraries and the Digitization of Cultural Heritage Information. First Monday, 7(5), May 6, 2002. (Kaye)
  
• Gary Geisler, Sarah Giersch, David McArthur, Marty McClelland (2002) Creating virtual collections in digital libraries: benefits and implementation issues. Proceedings of the second ACM/IEEE-CS Joint Conference on Digital Libraries, 2002, pp. 210-218.
• Gary Marchionini, Victor Nolet, et.al. (1997) Content + connectivity = community: digital resources for a learning community, DL97, pp. 212-220.
• Gary Marchionini (1999) Augmenting Library Services: Toward the Sharium Invited paper presented at the International Symposium on Digital Libraries 1999.
• Additional Readings
• Gary Marchionini (2000) Evaluating Digital Libraries: A Longitudinal and Multifaceted View preprint from Library Trends, Fall 2000 vol 49(2), p. 304-333.

Week 11: Hypertext & Hypermedia

• Tuesday Nov 11 (Remembrance Day, so lecture postponed to Thursday)
  
• Halasz, Frank (1988) Reflections on NoteCards: Seven Issues for the Next Generation of Hypermedia Systems. Communications of the ACM, July 1988.
  
• Halasz, Frank (1991) Seven Issues Revisited Keynote address from Hypertext '91
• Furuta, Richard (2001) Seven Issues in Context. ACM Journal of Computer Documentation 25(3).
• Thursday Nov 13
  
• Shipman, F., Furuta, R., Brenner, D., Chung, C., and Hsieh, H. (2000) Guided Paths through Web-Based Collections: Design, Experiences, and Adaptations, Journal of the American Society of Information Sciences (JASIS), 51(3), March 2000, pp. 260-272.
• Luis Francisco-Revilla, Frank Shipman, Richard Furuta, Unmil Karadkar, and Avital Arora (2001) Managing Change on the Web. Proceedings of First ACM/IEEE-CS Joint Conference on Digital Libraries, June 24-28, 2001, Roanoke, VA, pp. 67-76.
• Luis Francisco-Revilla, Frank M. Shipman III, Richard Furuta, Unmil Karadkar, Avital Arora (2001) Perception of Content, Structure, and Presentation Changes in Web-based Hypertext, in the Proceedings of Hypertext 2001, Aarhus, Denmark, August 14-18, 2001. pp. 205-214.
• Uffe Will and David L. Hicks (2000) Requirements for Development of Hypermedia Technology for a Digital Library Supporting Scholarly Work. In Proceedings of the 2000 ACM Symposium on Applied Computing, pp. 607-609.

Week 12: Documents and Annotation

• Tuesday Nov 18
• Michael K. Buckland (1997) What is a 'Document'?, JASIS, volume 48, number 9, pp. 804-809, 1997.
• Richard Furuta and Eduardo Urbina (2002) On the Characteristics of Scholarly Annotations. Conference on Hypertext and Hypermedia: Proceedings of the thirteenth conference on Hypertext and hypermedia, 2002, pp. 78-79.
• Thursday Nov 20
• Churchill, E. F., Trevor, J., Bly, S. Nelson, L & Cubranic, D. (2000). Anchored conversations: chatting in the context of a document . In Proceedings, CSCW'2000. ACM, New York, pp. 454-462.
• Catherine C. Marshall (1998) Toward an ecology of hypertext annotation. Hypertext 98, pp. 40-49.
• Thomas A. Phelps and Robert Wilensky. The multivalent browser: a platform for new ideas. Proceedings of the ACM Symposium on Document Engineering," 2001, pp. 58-67.
• Paul Dourish, Keith Edwards, Anthony LaMarca and Michael Salisbury (1999) Presto: An Experimental Architecture for Fluid Interactive Document Spaces. ACM Transactions on Computer-Human Interaction, 6(2), 133-161.

Beyond: CSCW Perspectives

• P. Dourish (1999). Software Infrastructures. In: Computer Supported Cooperative Work, Beaudouin-Lafon, ed. Wiley.
• Whittaker, S., Brennan, S., and Clark, H (1991). Co-ordinating activity: an analysis of computer supported cooperative work. In Proceedings of CHI'91 Human Factors in Computing Systems, New Orleans, USA, Eds., S. Robertson, J. Olson & G. Olson, NY: ACM Press, 360-367.
• D. Crow, S. Parsowith and G.B. Wise (1997). The Evolution of CSCW: Past, Present and Future Developments. ACM SIGCHI Bulletin. 29(2): pp. 20-26.
• Grinter, Rebecca (1997) From workplace to development: what have we learned so far and where do we go? Proceedings of ACM SIGGROUP Conference on Supporting Group Work, Pheonix AZ, 1997.